Answers Before You Enter
Clear answers save time when your account is still being set up. This FAQ explains how we use your phone verification before account access, where the wallet status appears beside the cashier path, and why a bank transfer or virtual account reference must match your account details. We also explain what to check when DANA, OVO, GoPay, or QRIS does not show
a completed status immediately. Start with the question closest to your screen, then return to the lobby once the account step is complete.
- DANA
- OVO
- GoPay
- QRIS